Customer Relations and Marketing Manager
 
FreshFix is a small family-owned business based in Buffalo, NY.  We deliver boxes of locally grown produce and artisan products to homes and offices in Western New York.  FreshFix is expanding and need the help of an professional to help manage communications with new and existing customers.  This is a full time salaried position with benefits and bonuses for reaching goals.
 
Primary Job Responsibilities

• Hire, train and oversee a team of community coordinators who deliver FreshFix boxes across Western New York
• Develop and execute customer communications including support e-mails, weekly newsletters and marketing materials
• Work with management team to develop a marketing plan and execute new and existing customer promotions
• Attend and host marketing and outreach events
• Manage social media postings
• Correspond with potential customers
• Create advertising and marketing materials 

Required Qualifications

• Bachelor’s degree
• Computer skills and experience with Microsoft Office
• Experience developing marketing campaigns for small businesses
• Experience with social media and contact management software for businesses
• Ability to work independently with limited oversight
• Ability to work flexible hours include answering e-mails and communicating with customers remotely on some nights and weekends
• Access to a car and the ability to travel within Western New York 

Preferred Qualifications

• Experience managing a team
• Knowledge of local produce and nutrition
• Passion for healthy food and cooking
• Experience creating attractive marketing materials 

To Apply: E-mail a cover letter and resume to [email protected]